Letting fees are wrong on so many levels:
- They exploit tenants
- They create hardship
- They distort the housing market by limiting tenants' consumer power
- They give letting agents incentives to kick tenants out
A cross-party coalition is growing in Parliament to ban them. Make sure your MP is part of it.
First, enter your postcode below to check if they've signed the early day motion (EDM) yet.
Read more about the campaign here.
Generation Rent’s mission is that every home in the private rented sector is safe, secure and affordable.
Got a question? Email us [email protected]
If you’ve got a question about your rights as renter, check to see if we’ve already answered it on our Know Your Rights page.
If you’re a journalist, click here.
Reach the team:
Bismah Naqui – 07498926134
Nye Jones – 07590720116
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Generation Rent is the operating name of the National Private Tenants Organisation Limited. | We are a Company Limited By Guarantee, registration number 08731888. | Generation Rent, c/o Read Milburn, 71 Howard Street, North Shields, NE30 1AF
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Individual Advice
Generation Rent can’t offer advice about individual problems. Here are a few organisations that can:
- Advice for Renters provides free or low-cost legal advice and representation from expert housing specialists.
- Shelter’s free housing advice helpline 0808 800 4444 is open 8am-8pm on weekdays and 8am-5pm on weekends, 365 days a year.
- Citizens Advice has a network of local bureaux
- A solicitor listed on Housing Law Practitioners Association
- A solicitor listed on Law Centres Network
- Safer Renting protects tenants dealing with criminal landlords, specialising in preventing illegal evictions
- Get Rent Back can help you claim back rent from a negligent landlord
- Justice for Tenants can help you claim back rent as above, and recover an unprotected deposit
You might also find quick but informal help on ACORN’s Facebook forum, and there are more suggestions on The Renters Guide.